Frequently Asked Questions

How do I message my classmates directly in the school?

How do I edit my profile?

How do I reset my password?

How do I test my Zoom connection?

Zoom Test - Click the zoom test link to join a test meeting. This will walk you through connecting your phone, tablet, Laptop, etc to zoom.  You will be asked several easy to understand questions that will help you correctly configure your device eliminating zoom connectivity issues.

How do I update my Credit Card on file?

Visit your account page by clicking here or by choosing the "My Account" option under Ascension Academy in the top menu.   You'll see an edit button for credit card information on the right hand side.

How do I see my payment history or view receipts? 

Visit your account page by clicking here or by choosing the "My Account" option under Ascension Academy in the top menu. 

How do I contact customer support?

If you have any question, feel free to ask

Use the form below to contact us anytime and we will get back to you as soon as possible.

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